Return Policy

Return Policy

How to make a return?

No problem!
At MIA REBEL MODA we want our customers to be satisfied with the products purchased. Therefore, if you are not convinced, we offer a period of 15 calendar days to return the purchased product(s) .
You have 15 days to return your order.
Returns have a cost of € 5.00, they are shipping costs that are paid at the time of the return management, in the case that you placed the order and had the free shipping costs €5 will also be deducted from the amount of your bonus, example: (order of €50 returning the order. we will give you a bonus €45 because we discount €5 from the first Shipping.
You can send to our address in Barcelona.
The steps to follow are:
That they are in Spain and without the need to have a printer, a delivery man will come to pick up your package the day after the procedure you do
Manage return here:
In 3 simple steps ( MANAGEMENT EXPENSES €5.00 )
If you want to send the package on your own : You must return the items you want to return to our office with the parcel company that best suits you.
In the package, you must include the reason for the return, a note with your full name and order number that begins with # .
The shipping address is:
MIA REBEL FASHION
MARESME AVENUE 117 6-J
08918 BARCELONA.
If the postage is not paid, it would be a reason not to accept the package to process your return.
You can use the shipping service of your choice freight prepaid, but it is important that you take pictures of the receipt/ticket in case there is a problem.
You have 15 days from the day you received the order.
2. Once the package arrives at our office, we will verify the status of the product, we will send you a voucher created especially for you, to your email.
It will not have an expiration date.
You can use it in a single purchase.
If you wish to make an exchange, you can reorder with the correct size or item using the voucher .
In case you need an urgent change, do not hesitate to contact us at info@miarebel.com and we will organize a quick solution.

At miarebel.com, due to hygiene and ensuring that it has not been used, we do not accept Returns on jewelry or costume jewelry and on those items that may be indicated in their description.

– Tops, swimwear, bodysuits or lingerie intimate that can NOT be returned

Factors to consider:

–  Any product that you want to exchange must be done with the original packaging (transparent envelope or box) and labeling in the best possible conditions, conveniently packaged and protected. If the conditions are not met and there are stains, rips or tears, they will not be accepted by miarebel.com. The shoes must be returned in their original box and protections.

You can request a voucher (STORE CREDIT) without expiration to spend on our website whenever and however you want.

–  After the increase in cases, MIA REBEL wants to guarantee the correct use of the garments, so returns of garments or footwear that have been used beyond being able to try it as it would be done in a physical store will not be accepted.

Returns of garments that have been used, washed or manipulated such as cutting labels or use security seals will not be accepted.

To claim a product that has arrived defective, it must be done immediately upon arrival of the shipment, the next day we no longer accept claims.

– Returns are not allowed outside the period of 15 calendar days, it will not be accepted by MIA REBEL.

–  Once we have verified the product, the change of your order will be made within a maximum period of 5 business days after receiving it.

Unusual practices:

–  We want to offer the best possible experience on our website and with our clothes.

If we detect incorrect use of your purchases and returns, acts of bad faith, such as more common returns of a normal purchase process, use of garments and subsequent return or intentional alteration of garments, we will proceed to cancel your customer account. .

If you think this has been the case and that we have deactivated your account in error, please contact our customer service so that we can help you.

info@miarebel.com